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Meet the Canterbury BID Ambassadors
Meet the Canterbury BID Ambassadors MyTownMyCity | Wednesday 03 June

Canterbury Connected BID has employed three full time City Ambassadors to help in all aspects of the BIDs work. Employed through The Welcome People who operate in BIDs across the country, the team will be deployed on a 21 day shift pattern so we always have two Ambassadors on duty, including weekends and Bank Holidays. They are instantly recognizable by their bowler hats and huge smiles, and will be happy to help wherever they can. Currently they are undergoing a four week training period and from the beginning of June 2015 their duties will be:

  • Account management; The Ambassadors will visit all businesses within the BID Area, both on a scheduled basis and an adhoc basis to introduce themselves, provide information about their role and how the service will develop. The team will be a vital link between businesses and organisations within the BID Area and Canterbury Connected BID, to ensure that businesses are getting the best out of the BID services and projects.
  • Reporting; They will be the eyes and ears of the BID and will be reporting various environmental and other issues in the City Centre, so that collectively we can ensure that Canterbury is the best it can be for businesses, staff and all users of the City Centre. They will record what they see in the city on their handheld devices so that we can produce data about what is happening and work to resolve issues.
  • Connecting; The Ambassadors will Work with the statutory services (Canterbury City Council, KCC, Kent Police) to highlight any issues that may cause concern for businesses to try to resolve the issues you report to them such as graffiti, litter, illegal street trading, faulty street lights, broken pavements and anti-social behaviour.
  • Welcoming visitors; Our BID Ambassadors will provide an information and a welcoming service for visitors, workers and residents. They will help to promote the city centre to visitors, signpost them to cultural activities and locations, tourist attractions, shopping areas, places of interest and events, in order to make every visit to Canterbury a pleasant, enjoyable and memorable experience.
Find out more about the team here and say hello to them in the streets.

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