My Town My City Privacy Policy

My Town My City Privacy Policy

My Town My City Limited (we) are committed to protecting and respecting your privacy.

 

We operate this website (Website) as part of the My Town My City residents card scheme (Scheme).

 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us or, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the Website you are accepting and consenting to the practices described in this policy.

 

For the purpose of the Data Protection Act 1998 (the Act), the data controller is My Town My City Limited a company registered in England and Wales under company number 07398744 and whose registered office at 424 Margate Road, Ramsgate, Kent, CT12 6SJ.

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information you give us.

You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you join the Scheme, participate in social media functions on Website, enter a competition, promotion or survey, and when you report a problem with the Website. The information you give us may include your name, address, e-mail address and phone number, and credit or debit card information.

  • Information we collect about you.

With regard to each of your visits to the Website we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full uniform resource locators (URL) clickstream to, through and from Website (including date and time); offers you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number or email address used to contact us.
  • Information we receive from other sources.

We work with analytics providers and search information providers and may receive information about you from them.

 

COOKIES

The Website uses cookies to distinguish you from other users and this helps us to provide you with a good experience when you browse. It also allows us to improve the Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy www.mytownmycity.co.uk/cookies-policy/

 

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • Information you give to us.

We will use this information:

  • to carry out our obligations arising in administering the Scheme and to provide you with any information you request from us;
  • to provide you with information about the Scheme that we think may interest you;
  • to notify you about changes the Scheme or the Website;
  • to ensure that content from the Website is presented in the most effective manner for you and for your computer.
  • Information we collect about you.

We will use this information:

  • to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  • to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in any interactive features of our service, if you choose to do so;
  • as part of our efforts to keep the Website safe and secure;
  • to measure or understand the effectiveness of the Scheme and the offers provided as part of it;
  • to make suggestions and recommendations to you and other users of Website about goods or services that may interest you or them.
  • Information we receive from other sources.

We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

 

We may provide the Scheme’s suppliers with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their offer on any given day). We may also use such aggregate information to help the Scheme’s suppliers reach the kind of audience they want to target (for example, women in CT1). We may make use of the personal data we have collected from you to enable us to comply with the wishes of the Scheme's suppliers by displaying their offers to that target audience. We do not disclose information about identifiable individuals to the Scheme's suppliers and we will not sell your details to third parties for marketing purposes.

 

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any contract with you.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@mytownmycity.co.uk.

 

The Website contains links to and from the websites of the Scheme’s suppliers and, from time may, contain links to and from the websites of other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@mytownmycity.co.uk.